Legal

Security Incident Response Plan

How MonthlyIQ identifies, contains, investigates, remediates and reports security incidents.

Effective September 27, 2026Last updated September 27, 2026Version 1.0

1. Owner and scope

Owner: Capalty LLC / MonthlyIQ. Security owner: Eric Zhivalyuk, Founder (security@monthlyiq.com). Effective September 27, 2026.

2. Incidents include

Suspected unauthorized access; compromised credentials; exposed API keys or Plaid tokens; malware; data exfiltration; cross-user data access; lost or compromised devices with production access; material service-provider incidents; and accidental disclosure of consumer financial information.

3. Roles

The designated security owner coordinates response, assigns technical remediation, maintains the incident record, and coordinates legal, consumer, vendor, regulator and contractual notifications.

4. Response process

  • Identify and triage: record time, source, systems, data potentially affected, and severity.
  • Contain: disable compromised accounts, revoke sessions, rotate credentials, isolate systems, block malicious access, preserve evidence.
  • Investigate: determine root cause, scope, affected users and data, duration, and whether unauthorized acquisition or disclosure occurred.
  • Eradicate and recover: patch, remove malicious access, restore clean systems, validate authorization boundaries, increase monitoring.
  • Notify: as required by law and contract. Plaid is notified promptly where required by Plaid’s agreements or Developer Policy.
  • Post-incident review: document root cause, timeline, impact, corrective actions, owners and deadlines.

5. Evidence

Relevant logs and evidence are preserved securely with restricted access.

6. Testing and review

The plan is reviewed at least annually and after material incidents.

7. Report an incident

Email security@monthlyiq.com immediately if you suspect unauthorized access to your account or data.

8. Contact us

Capalty LLC, doing business as MonthlyIQ (“MonthlyIQ,” “we,” “us,” or “our”).

MonthlyIQ is a product and trade name operated by Capalty LLC, a Florida limited liability company.